"A Beautiful bed and breakfast
for Devon and Cornwall"
01566 784201
info@tinhaymill.co.uk

Hotel Policies

Booking Policy   

Credit Card details are required to confirm every booking. In the eventuality you have to cancel 48 hours or less before the date of arrival then the first night will be charged in full. If there is a no show then the whole booking will be charged in full. For this reason we always recommend you take out travel insurance.

Minimum length of stay

During busy times of the year a minimum stay of two nights is required, especially weekends. Please enquire first to avoid disappointment.

Group Bookings

Group bookings must be confirmed with a non-refundable deposit for the first night's stay and will need to be for a minimum of two nights stay during certain times of the year. Please enquire first.

Check in/out

Check-in is from 4:00pm to 10:00pm. However we may be able to accommodate you on special requests depending on the availability of your room. Should you wish to leave your bags and obtain your keys earlier then please call in advance.

Check-out. Rooms need to be vacated by 10:30am.

Pets and Children

No pets inside.

Sorry children will need to be fourteen years and above.

Damage or loss to hotel property

We reserve the right to charge guests the cost of rectifying damage or loss caused by the deliberate, negligent or reckless act of the guest to the guest house's property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest's credit / debit card or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Forgotten Property

Any property left behind will be kept for a period of three months and returns will incur a minimum delivery charge of £15 to cover labour and packaging. Payment to be received before despatch.

Smoking & Fire Risk Policy

Please no smoking inside the building, however there is a designated area outside. Our smoke detectors are extremely sensitive. Guests found to be smoking will be asked to leave and charged in full for their reservation. No candles. No naked flames.

Laundry

Drying and ironing of laundry is forbidden in the rooms. We are unable to offer a laundry service however contact details of local services can be found in the Guest Information Book.

 

 

 

 

 

Availability

May - 2019
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June - 2019
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